Delete your account

Delete your account from the app

You can delete your She Calls account yourself, at any time, from inside the app. Deletion is immediate and cannot be undone.

Android and web (myrachat.com/call)

Open She Calls (or sign in at myrachat.com/call).
On the Today screen, scroll to the bottom and tap Delete my account.
Type DELETE to confirm.

iPhone

Open She Calls and go to Settings → Account details.
Tap Delete account and type DELETE to confirm.

If you also use Myra Business (the website assistant) with the same login, only your She Calls data is erased and the login stays so your business assistant keeps working. Write to us if you want that account removed as well.

Delete your account without the app

Already uninstalled the app, or can't sign in? Email hello@myrachat.com from the address you signed up with, subject “Delete my She Calls account”. We may ask you to confirm from that address, then delete the account within 30 days and confirm by email.

What is deleted

Deleting your account erases everything She Calls holds about you:

Profile — the name she calls you, chosen voice, time zone, call times, goal and language.
Memories — every promise, fact and event she remembered from your calls.
Call history — scheduled and past calls, transcripts, summaries and her after-call notes.
Devices — push and VoIP tokens used to ring your phone.
Gifts and in-app purchase records held by Myra (the receipt stays with Apple or Google, see below).
Login — your email address and password.

What is kept, and for how long

Data	Why	Retention
Technical server logs (IP address, timestamp, requested URL)	Security and abuse prevention. Not linked to your profile after deletion.	Up to 14 days, then rotated out automatically.
Purchase and subscription records	Held by the store or payment processor you bought through (Apple App Store, Google Play, Dodo Payments). We keep only what tax and accounting law requires: transaction id, amount, date — no call content.	The period required by applicable tax and accounting law.
Support emails you sent us	To handle your request and any follow-up.	Up to 12 months.

Call audio is processed live by our speech providers (ElevenLabs, OpenAI) to run the conversation and is not stored by Myra; only text transcripts and summaries are, and those are deleted with your account. Database backups kept for disaster recovery may still contain your data for up to 90 days after deletion (daily backups are rotated within 14 days); a deleted account is never restored from them.

Delete some data but keep your account

Memories — on the Today screen under What she remembers, tap ✕ next to any memory. It's gone immediately and she won't bring it up again.
Call history, transcripts and summaries — email hello@myrachat.com with subject “Delete my She Calls data” and tell us what to erase (for example, all calls before a date). We do it within 30 days and keep your account, schedule and login intact.
Devices — sign out or uninstall the app on a device and it stops receiving calls; email us to have that device's push token removed from your account right away.

Questions

Email hello@myrachat.com. For how we handle personal data in general, see the Privacy Policy.