Contact
Email: hello@myrachat.com. Please tell us the email you signed up with and the time of the call you are asking about, in your time zone.
Questions
She did not call. What do I check?
Three things. Notifications must be allowed for She Calls, since the call reaches your lock screen through them. The app must be installed and signed in on the phone you expect the call on. And the time and time zone in the app must be the ones you meant. If your plan has ended, the Home screen says so and she cannot call until it is renewed.
The call came, but she opened with the wrong name or time.
Open Settings in the app and check the display name and the time zone. She uses the phone's time zone unless you changed it in the app.
How do I change the time, the voice or the language?
Settings in the app: morning time, evening time, voice and language. You can also tell her on a call ("call me at seven") and she moves the time herself.
How do I subscribe, restore or cancel?
The subscription is sold by the App Store or Google Play: $14.99 a month or $79 a year, in your local currency. Restore Purchases is in Settings, in case you reinstalled or changed phones. Cancel from your Apple ID or Google Play subscription settings; she keeps calling until the period you paid for ends.
I was charged but she says my plan ended.
Tap Restore Purchases in Settings while signed in with the same Apple ID or Google account you bought with. If that does not fix it, email us the purchase date and we sort it out by hand.
How do I delete a memory?
Memories are listed in the app; swipe one to delete it. There is also "forget everything", which clears all of them and keeps your account.
How do I delete my account?
In the app, Settings → Delete account, or on the web at shecalls.ai/delete-account. Everything is removed, including memories and call history. Subscriptions are cancelled separately in your store settings.
Does she record the calls?
The call is transcribed to make the summary she remembers; the audio is not kept. You can read what she remembers in the app and delete it.
Which languages does she speak?
English, Turkish, German, Spanish, French, Russian, Hindi, Urdu and Bengali. One subscription covers all of them.
Is there a web version?
She Calls is a phone app, because the call has to ring on your lock screen. The website offers a one-minute demo call in the browser, but the daily calls need the app.